We contracted Brickworks for our chimney and wall repairs and couldn’t have had a better experience from start to finish. Chris came out for the initial inspection and estimate. He was very professional, paying close attention to the work we were requesting, and clearly explained why our bricks became damaged over time and how they would be repaired. We greatly appreciated that he never used any high-pressure sales tactics, as other companies did, to try and get our immediate quote approval. He let the examples of Brickworks’ craftsmanship, along with the quote speak for itself. With everything being online, it allowed us to take our time to properly review the quote to ensure that all of our needs were being met. The office staff was equally professional and courteous in assisting us in approving the quote and getting the job scheduled. Prior to the work crew arriving, we received a notification along with a picture of the crew chief to let us know when they would be arriving. It was a great added line of communication. Bill and his team arrived as scheduled and we couldn’t have asked for a better crew. We did a complete walk through of the job to make sure Bill had the proper line-up of work prior to starting. As the project started, it was very clear to see that Bill and his crew worked very well together as a team and took great pride in their craftsmanship. They exceeded all of our expectations with their close attention to detail, quality and customer satisfaction. There is no doubt that we would use Brickworks again in the future, if needed, and would highly recommend them to anyone.